Role Overview
The Customer Success Manager will work with schools and conferences across the United States, developing strong customer relationships and providing maximum benefit to customers while ensuring the company a high ROI out of their subscription.
What You Will Do
The role involves all aspects of support and account management, including demonstrating products, educating customers, and carrying out engagement and commercial activities.
Why It Might Be a Fit
The ideal candidate will have experience working with basketball coaches at the NCAA DI and/or professional sports level, as well as experience with Hudl products, and a growth mindset to constantly improve and learn.
Requirements
- Experienced in a client-facing role (preferably in a technology company)
- Experience working with basketball coaches at the NCAA DI and/or professional sports level
- Experience with Hudl products
- Mastery of Hudl’s Pro Suite for basketball
- Communication skills
- Time management skills
Benefits
- Flexible vacation time
- Company-wide holidays
- Paid sabbatical every five years
- Medical plans tailored for you and your family
- Vision, dental, and fertility benefits
- EAP and Employee Resource Groups
- 401(K) matching up to 4% of your own contribution
To apply for this job please visit job-boards.greenhouse.io.
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