AI Automation and Operations Coordinator

Role Overview

The role combines hands-on AI implementation with process improvement and day-to-day administration. The successful candidate will map existing workflows, identify opportunities to reduce manual work, build practical automations, and support routine administrative tasks to keep business operations running smoothly.

What You Will Do

Key responsibilities include AI and systems support, such as mapping existing business processes and workflows, assessing where AI tools and automation can reduce manual work, and designing, building, testing, and implementing automated workflows across business systems.

Why It Might Be a Fit

The successful candidate will be someone who can build AI-powered solutions, connect business systems, and take ownership of improving how work gets done.

Requirements

• Advanced, hands-on AI capability, with a proven track record of building and deploying AI solutions that a business uses every day.
• Strong Claude experience: building with Projects, Skills, connectors (MCP) or the API, not just using it as a chat tool.
• Ability to build, not just configure. Comfortable with APIs, webhooks, multi-step automations and basic scripting (Python or JavaScript) where needed.
• Experience mapping business processes and identifying automation opportunities.
• Familiarity with automation platforms such as Zapier, Make, n8n or Microsoft Power Automate.
• Experience in business administration or operations support.
• Strong Microsoft 365 skills, particularly Excel and SharePoint.
• Strong analytical and problem-solving skills.
• Ability to document processes clearly and explain technical solutions to non-technical stakeholders.
• Exceptional written and verbal English communication skills.
• Organised, proactive, and capable of managing projects independently.
• Highly Regarded: Experience integrating multiple business applications and systems.
• Familiarity with AI assistants, large language models, and AI-powered workflow tools.
• Experience with APIs, webhooks, and no-code or low-code platforms.
• Experience implementing automations across administration, finance, sales, marketing, or customer service.
• Experience creating SOPs, workflow diagrams, and process documentation.
• Previous experience supporting Australian businesses.

Benefits

• Competitive monthly salary of $1,500 AUD – $2,000 AUD
• Flexible work arrangement as an independent contractor
• Opportunity to work with a trusted provider of electrical and electronic security solutions