Customer Experience Banker – Covington

Role Overview

As a Customer Experience Banker, you will be a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs.

What You Will Do

You will process customer transactions accurately and efficiently, provide exemplary customer service, and educate customers on consumer deposit products.

Why It Might Be a Fit

You will be a good fit if you have excellent customer service skills, are proficient in understanding and educating customers on consumer deposit products, and can proactively identify opportunities to grow customer relationships.

Requirements

• High School Diploma or GED
• 1 year customer service or military service in an administration, contracting, civil affairs, or similar role
• Cash handling skills
• Comfort with technology such as mobile services and online banking services