Role Overview
The Deal Desk Consultant is responsible for creating deal structures, executing deal management activities, and coordinating the resolution of deal-related issues. This role serves as a trusted advisor to sales, helping navigate complex requirements to structure mutually beneficial agreements with prospects and customers.
What You Will Do
Execute the full contract lifecycle process from initiation to completion with minimal guidance, ensuring accuracy, compliance, and timely delivery at every stage. Provide guidance to sales and leadership on complex contracts and process-related questions, working across all available channels to find, escalate, and document proper resolution.
Why It Might Be a Fit
Strong knowledge of contractual agreements and licensing strategies, with the ability to interpret and apply these in complex deal scenarios. Demonstrated ability to negotiate business terms directly with customers and prospects, building trust while protecting company interests.
Requirements
- Bachelor’s degree or equivalent experience
- Proven experience as a Deal Desk Analyst in a software or technology environment
- Experience in software sales or contract negotiation within the software industry
- Strong knowledge of revenue recognition guidelines, company accounting rules, and their contractual and financial impact
- Excellent analytical, critical thinking, and problem-solving skills
- Strong oral and written communication skills
- Experience mentoring and coaching team members
- Proven ability to deliver exceptional follow-through with a customer-service-driven mindset and the highest standards of integrity
Benefits
- Full contract lifecycle process from initiation to completion
- Guidance to sales and leadership on complex contracts and process-related questions
- Mentorship and coaching of team members
- Proven ability to deliver exceptional follow-through with a customer-service-driven mindset and the highest standards of integrity
To apply for this job please visit careers-hyland.icims.com.

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