CRM Analyst – Dermocosmetics

Role Overview

We are looking for a CRM Analyst to develop and execute multi-channel CRM campaigns, segment customers, and monitor performance indicators. The role requires a Bachelor’s degree in Administration, Marketing, Communication, Statistics, Technology, or related areas.

What You Will Do

Develop and execute multi-channel CRM campaigns, segment customers, monitor performance indicators, and prepare performance reports.

Why It Might Be a Fit

The ideal candidate has experience with CRM operations, multi-channel campaigns, customer segmentation, and marketing automation, as well as knowledge of CRM indicators and A/B testing.

Requirements

• Bachelor’s degree in Administration, Marketing, Communication, Statistics, Technology, or related areas
• Experience with CRM operations, multi-channel campaigns, customer segmentation, and marketing automation
• Knowledge of CRM indicators, such as conversion, retention, re-purchase, revenue, and LTV, as well as A/B testing and result analysis
• Knowledge of platforms like RD Station, Salesforce, Insider One, Oto, or CRM Bônus
• Knowledge of Excel, Power BI, SQL, GA4, and Shopify

Benefits

• Medical assistance
• Dental assistance
• Life insurance
• Meal voucher or cafeteria
• Food allowance
• Transportation allowance
• Wellhub
• Internal pharmacy
• Nova Vida Tem Valor Program
• Health Space
• PPR / Bônus
• Tem Valor Advantages Club
• Lojinha Tem Valor
• Online Psychoterapy
• Creche Assistance

Tagged as: Excel, Google Analytics, Power BI, Salesforce, SQL