Email and Marketing Operations Manager – HLTH

Role Overview

The Marketing Operations Manager owns email production and the marketing operations behind it. You’ll build, QA, and ship the sends, keep segmentation and suppression clean, and make sure the data, routing, and reporting underneath hold up.

What You Will Do

You’ll report to the Director, Marketing Operations, and work day-to-day with each event’s Marketing Manager, the sales teams, and HLTH’s data owners. You’ll own end-to-end email production for HLTH USA, HLTH Europe, ViVE, and the Member platform, and manage the global campaign calendar across concurrent, multi-brand event timelines.

Why It Might Be a Fit

You’ll be the HubSpot expert people come to, and you’ll push for better ways to do both. You’ll work closely with Marketing leads and stakeholders across every HLTH program and product, in London and the US, and keep stakeholders at every level updated with clear, direct insights and recommendations.

Requirements

• 2+ years in email marketing or marketing operations, ideally in a fast-paced, global B2B or events business.
• HubSpot expertise: workflows, lists, properties, email builds, and reporting.
• A strong grasp of segmentation, suppression, and nurture design.
• Working knowledge of GDPR and other data protection rules for marketing data.
• Experience building and interpreting marketing reports.
• Exposure to BigQuery, GA4, or SQL is a plus.
• Familiarity with GTM and enrichment tools (Clay or similar) and CRM integrations such as Salesforce.
• A clean, accurate copywriter who can take a brief and make it land.
• Proven ability to run multiple campaigns across brands and deadlines at the same time.
• Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.

Benefits

• Competitive compensation
• Comprehensive benefits package
• Apple laptops provided to all employees
• Vitality Health Insurance (once probation has been passed)
• Paid time off and holiday schedule, including floating bank holidays