Inside Sales Representative

Role Overview

As an Inside Sales Support Representative, you will engage with residential customers and provide an excellent consumer experience. Your goal will be to assist Residential Acquisition Representatives with their day-to-day by following up with customers to gain new business.

What You Will Do

Manage pipeline logs, contact potential leads, articulate the Irving Energy value proposition, handle objections, and obtain new customers. You will also work with the team to manage service escalations and respond to customer inquiries.

Why It Might Be a Fit

You will be a reliable team player with excellent customer service skills, able to multi-task and work well under pressure. You must possess strong communication skills and be able to quickly build rapport and maintain relationships.

Requirements

• Post-secondary education preferred
• 1-3 years’ experience in sales or marketing and customer service required
• Experience in a call center environment preferred

Benefits

• Competitive Compensation
• Annual bonus plan
• Pension plan
• Parking allowance
• Flexible Benefits Plan
• Paid Vacation
• Annual option to purchase additional vacation
• Wellness Support
• Annual wellness allowance
• Paid personal care days
• 24/7 Employee & Family Assistance Program
• Opportunity to give back to the community
• Paid volunteer day
• Company volunteer opportunities
• Donation matching program