Role Overview
We are looking for an experienced Salesforce Lead with strong expertise in Salesforce Service Cloud to lead design, development, and delivery of customer service and support solutions.
What You Will Do
Lead Salesforce Service Cloud solution design and implementation, gather business requirements, configure and customize Service Cloud features, drive integrations, provide technical leadership, and support deployment.
Why It Might Be a Fit
The ideal candidate should have hands-on Salesforce experience, stakeholder management skills, and the ability to guide technical teams in delivering scalable Service Cloud implementations.
Requirements
- 8+ years of Salesforce experience with at least 3+ years in a lead role
- Strong hands-on experience in Salesforce Service Cloud
- Experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce integrations (REST/SOAP APIs)
- Good understanding of Salesforce security, data model, and platform best practices
- Experience working in Agile delivery environments
- Strong stakeholder management and communication skills
To apply for this job please visit linkedin.com.

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