Senior Manager, Marketing Technology & Operations

Role Overview

We’re hiring a seasoned professional to design, build, and optimize the technology stack, automations, integrations, and AI-powered workflows that drive scalable business operations.

What You Will Do

Administer, configure, and optimize marketing technology platforms, manage integrations, implement and optimize lead lifecycle processes, design scalable data architectures, evaluate and integrate new technologies, and develop end-to-end process automations.

Why It Might Be a Fit

This role is core to our priorities around AI-driven campaign orchestration and MarTech and data operations. You will own the day-to-day administration, enablement, and maintenance of our marketing technology stack, centered around Marketo and Salesforce.

Requirements

• 7+ years in Marketing Operations/Marketing Automation with deep hands-on Marketo administration
• Proven MarTech administration across webinar and chat tools, including integration setup and troubleshooting
• Experience building and maintaining campaign processes with task/work management tools
• Lead lifecycle and scoring administration, with change documentation and testing discipline
• Meticulous attention to data quality, governance, and documentation; comfort working across time zones
• Demonstrated automation mindset using Zapier/Make and familiarity with Azure services or LLMs, OR evidence of a builder instinct

Benefits

• Robust medical, dental, vision, and mental health benefits
• Employee Assistance Program (EAP)
• Equity (RSUs) and shared ownership in the company
• Generous 401(k) match
• Flexible work environment
• Paid maternity and paternity leave
• Generous holiday and PTO program
• CaaS (Coaching as a Service)
• Annual personal development allowance
• 7 Days for Humanity – seven paid volunteer days annually
• Global and regional DEIB steering committees and employee resource groups (ERGs)
• Global DEIB training programs and guest speakers throughout the year