Competitive Intelligence Program Manager

Role Overview

The Competitive Intelligence (CI) Program Manager keeps iCIMS one step ahead of the competition by collecting, synthesizing, and distributing competitive and market intelligence. The role involves building an AI-powered market monitoring engine, proactively flagging emerging threats and trends, and publishing a recurring competitive digest.

What You Will Do

The responsibilities include owning the ongoing collection and analysis of intelligence on ICIMS’ tier 1 and tier 2 competitors, building and running AI-powered market monitoring, and publishing a recurring competitive digest.

Why It Might Be a Fit

The ideal candidate is a curious, tech-forward self-starter who can spot a competitor’s move first, know what it means for ICIMS, and get the answer to the right people before the question comes up.

Requirements

• 3-5 years of experience in competitive intelligence, market intelligence, product marketing, or a related strategic analysis role (B2B SaaS strongly preferred)
• Hands-on, demonstrable experience using AI tools (e.g., Claude, ChatGPT, Gemini) and building agents or automated workflows
• A track record of proactively spotting insights and acting on them without being asked
• Strong analytical skills, with the ability to turn complex, messy information into clear, actionable takeaways
• Sharp writer and confident presenter who can tailor a message for a seller or an executive
• Tech-forward and quick to learn new platforms, including CI tools, CRM, conversation intelligence, and BI/reporting tools
• Ability to work independently, manage multiple priorities, and influence without direct authority
• Experience with win/loss analysis, Clozd, or other third-party research vendors a plus
• Familiarity with the HR tech or talent acquisition landscape a plus

Benefits

• Competitive health and wellness benefits
• Medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement