Manager, Deal Desk

Role Overview

This is a people management role in our revenue operations organization. As the Manager of the Deal Desk supporting the Strategic Sales segment for AMER, you will lead a team of Deal Managers (DMs) and Sr. Deal Managers (Sr. DMs) supporting the “high value” enterprise deal lifecycle for our most strategic accounts and complex transactions.

What You Will Do

Build & manage a team of DMs and Sr. DMs supporting our AMER Sales team throughout the Quote-to-Cash (QTC) process for all Atlassian products. Ensure efficient deal execution (QTC) and effective deal structures for customers & partners.

Why It Might Be a Fit

Become an expert on Atlassian’s deal capabilities/methodologies: quoting, pricing models, product offerings, commercial term structures, contracts, plus all associated systems & tooling. Mentor junior analysts on the team.

Requirements

• At least five years of experience at a B2B SaaS company in Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations.
• At least two years in a people management role in an operations function.
• Experience developing strategies (e.g. contractual conditions / financial concessions / operational considerations) to support complex customer sales motions.
• Highly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing.
• Must be willing to join video chats daily to support partners, peers, management, and customers.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Equitable, explainable, and competitive compensation programs
• Bonuses, commissions, and equity

Tagged as: Deal Desk