Customer Success Manager

On Site Full TimeCincinnati, Ohio, United StatesIconic Care

Role Overview

You’ll own the Cincinnati metro, visiting skilled nursing facilities, building relationships with Administrators and Directors of Nursing, and setting up alignment calls with Dr. Morris and our Director of Revenue Operations.

What You Will Do

You’ll repeatedly visit a set route of facilities across your metro, build repeat relationships with front desk staff, Administrators, and DONs, set up alignment calls with both the Administrator and the DON attending, log every visit and meeting in HubSpot, and keep a clean pipeline so every booked call is ready for a smooth handoff.

Why It Might Be a Fit

We want people who learn quickly and are incredibly friendly/personable. We’ll teach you the industry. You need to be good at following a system, keeping notes, and making friends.

Requirements

  • Reliable vehicle and valid driver’s license
  • Able to pass a background check and meet facility visitor requirements
  • A professional, trustworthy, kind presence in a healthcare setting

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Mileage & Travel: reimbursed at company rate

To apply for this job please visit ats.rippling.com.


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