Director, Head of Revenue Operations

Role Overview

ID.me is looking for a Director of Revenue Operations to build and lead the function that connects our go-to-market motion to the financial engine of the business. This is a newly scoped, high-visibility role reporting directly to the CFO, with significant partnership across Sales, Finance, Legal, and People teams.

What You Will Do

Own the systems, analytics, and incentive structures that make revenue predictable, deals efficient, and sales performance fairly and effectively rewarded.

Why It Might Be a Fit

This role is ideal for someone who has operated at the intersection of sales, finance, and analytics — someone equally comfortable structuring a deal desk workflow, building a bookings-to-revenue bridge, or designing a compensation plan that actually motivates the right behavior.

Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, FP&A, or a related field, with at least 3+ years in a leadership capacity
• Demonstrated experience owning deal desk and/or sales compensation design in a B2B SaaS or consumption/usage-based revenue model
• Strong financial and analytical fluency — comfortable building models independently, not just reviewing them
• Deep familiarity with Salesforce (or comparable CRM) and modern BI/analytics tooling
• Track record partnering cross-functionally with Finance, Legal, and People leaders, ideally with direct exposure to executive or board-level reporting
• Excellent communication skills — able to translate complex revenue mechanics into clear narratives for non-technical stakeholders
• Experience operating in a high-growth, fast-changing environment where process is still being built, not just maintained

Benefits

• Comprehensive medical, dental, vision
• Health savings account
• Flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
• Basic and voluntary life and AD&D insurance
• 401(k) with company match
• Parental leave
• Unlimited paid time off subject to the terms and conditions of the PTO policy
• 8 company wide holidays
• Short and long-term disability insurance
• Accident and critical illness insurance
• Referral bonus policy
• Employee assistance program
• Pet insurance
• Travel assistant program
• Wellbeing and childcare discounts
• Benefit advocates
• Learning and development benefit