Role Overview
As a Working Student AI & Automation – Customer Experience, you will help shape the future of customer experience through AI and automation. You will work closely with the team to develop and test AI-powered solutions, improve digital workflows, and gain hands-on experience with modern technologies.
What You Will Do
Your tasks will include AI & Process Optimization, AI Agents & Chatbots, Workflow Automation, Systems & Integrations, Knowledge Base & AI Content, Testing & Optimization, and AI Trends & Innovation.
Why It Might Be a Fit
You will be a good fit for this role if you are passionate about artificial intelligence, curious about emerging technologies, and eager to put your academic knowledge into practice. You should be interested in how technology can improve customer service and the overall customer experience.
Requirements
- currently enrolled at a university
- interested in AI, digital technologies, and automation
- curiosity, motivation, and willingness to learn
- studying Computer Science, Business Informatics, Data Science, Digital Business, or a related field
- initial experience with Python, JavaScript, APIs, or automation tools is a plus
- very good German and good English communication skills
Benefits
- exciting AI and automation projects
- hands-on experience with modern AI tools
- opportunities to take ownership of smaller projects
- personal guidance, professional exchange, and close collaboration with the team lead
- the chance to apply your academic knowledge and gain valuable practical experience
- flexible working hours of up to 20 hours per week during the semester
- a modern office in the heart of Berlin
- access to attractive corporate benefits
To apply for this job please visit ifa-berlin.jobs.personio.de.
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