Customer and Community Marketing Manager

Role Overview

Develop and execute programs to strengthen IFS Copperleaf’s relationships with customers through advocacy, expansion, and retention programs, while cultivating a thriving community. This role sits at the intersection of customer success and community engagement, with a strong focus on install base growth through upsell and cross-sell initiatives.

What You Will Do

Champion customer and partner advocacy, manage community initiatives, and bring to life real-world stories that demonstrate the value of IFS Copperleaf’s asset investment and capital planning platform.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in B2B marketing, preferably in enterprise software, SaaS, or asset management industries, and a proven track record in customer marketing.

Requirements

• 5+ years of experience in B2B marketing, preferably in enterprise software, SaaS, or asset management industries.
• Proven track record in customer marketing having built and led the execution of advocacy, expansion, retention, and community programs that have driven impact.
• Strong understanding of enterprise buyer journeys and go-to-market motions in complex, enterprise sales cycles.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience managing multiple projects across regions and functions.
• Comfortable working in a global, matrixed organization.

Benefits

• Salary Range: $105,000-$120,000 plus 10% bonus potential
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events