Role Overview
The Customer Success Lead will own relationships with procurement leaders and help customers get measurable value from Ignite, from onboarding to renewal and expansion.
What You Will Do
The Customer Success Lead will own relationships with procurement leaders, lead onboardings, act as a trusted advisor, and drive renewals and upsell.
Why It Might Be a Fit
The Customer Success Lead will help build the Stockholm office, the Swedish customer community, and our partner relationships.
Requirements
- 5+ years of experience from procurement consulting, strategic sourcing, category management or a senior procurement role
- Knowledge of the Swedish procurement market and a strong network in it
- Commercial and motivated by owning results, including renewals and expansion
- Comfortable with data and tools like Excel or Power BI, and able to explain insights in a simple way
- Structured, independent, and enjoy a fast-paced scaleup
- Fluent in Swedish and English
Benefits
- Competitive salary with a bonus tied to customer growth
- Opportunity to buy shares and take part in our journey
- Learning budget for personal growth and development
- Health insurance and subsidized gym membership
To apply for this job please visit linkedin.com.
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