Director, Product Management – Global Customer Experience

The Director, Product Management – Global Customer Experience will lead the global digital customer experience across desktop web, mobile web, and native apps. This role will oversee product strategy, roadmap execution, experimentation, and cross-functional delivery for key commerce experiences.

Requirements

• Proven experience owning large-scale customer-facing digital experiences across web and mobile platforms.
• Strong expertise in ecommerce conversion optimization, merchandising, personalization, and customer journey management.
• Understanding of SEO, SEM, content optimization, and digital acquisition funnels.
• Experience leading global product initiatives across multiple international markets.
• Demonstrated success managing cross-functional teams and influencing executive stakeholders.
• Strong analytical skills with experience using experimentation frameworks and product analytics tools.
• Excellent communication, prioritization, and organizational leadership skills.

Benefits

• Medical, dental, vision, and basic life insurance programs
• 401(k) plan
• Time Off and Paid Sick Leave
• Paid holidays
• Restrict Stock Units
• Annual bonuses