Role Overview
The Customer Success Manager is a primary owner of the business relationship between Imagine Learning and the customer, responsible for customer retention, growth, and adoption.
What You Will Do
The role involves growing relationships with customer stakeholders, analyzing customer engagement data, and providing onboarding support to customers.
Why It Might Be a Fit
The ideal candidate will have experience managing customer relationships, a high energy level, and excellent communication and analytical skills.
Requirements
- Bachelor’s degree in a related field
- at least 4 years of experience managing customer relationships at an education technology company
- experience with business drivers for teachers, students, business process owners, and senior district and/or state administration
- ability to use and interpret data analytics and spreadsheets
Benefits
- Multiple health, dental, and vision plans
- 401k plan with a company match
- 16 paid holidays
- Paid Time Off
- Comprehensive maternity and fertility/family building benefits
- Paid bonding leave
- Access to on-demand mental health resources
- Life and short and long-term disability insurance
- Pre-tax savings plans
- Paid volunteer time off
- A wide variety of professional development programs
To apply for this job please visit jobs.jobvite.com.
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