Sales Operations Specialist

Sales Operations Specialist

At Impactable, we build B2B marketing ecosystems that fuel measurable business growth. Our approach is LinkedIn-centric, audience-first, and signal-based—ensuring every sales and marketing workflow drives impact.

The Sales Operations Specialist plays a critical role in supporting our U.S.-based sales organization. You’ll be the backbone of our sales systems, ensuring clean data, consistent processes, and seamless handoffs so our sales team can focus on what they do best: growing revenue and serving clients.

What You’ll Do

• Maintain CRM (HubSpot) data integrity and ensure records meet standards.
• Support pre-call automations, persona classification, and documentation needs.
• Coordinate client handoffs, ensuring accurate information is logged into ClickUp.
• Monitor pipeline accuracy, integrations, and automation workflows.
• Assist with billing setups, proposal generation, and contract workflows.
• Provide reporting and insights on pipeline health and sales performance.
• Identify opportunities to streamline processes and adopt new tools.

What We’re Looking For

• Proven experience in sales operations with CRM (HubSpot/Salesforce) expertise.
• Strong analytical and documentation skills.
• Comfortable leveraging AI and automation in daily workflows.
• Detail-oriented, process-driven, and proactive in problem-solving.
• Excellent communicator across global teams.
• Flexibility to align working hours with our U.S.-based sales team (Central Time Zone) to maximize client responsiveness.
• English proficiency at Upper-Intermediate to Advanced level.

Why Join Us

• Work with a global agency team (U.S., Ukraine, Serbia) in a growth-driven environment.
• Direct impact on the efficiency and success of our sales organization.
• Opportunity to work with cutting-edge sales and marketing tech (HubSpot, ClickUp, PandaDoc, AI tools).
• Collaborative culture that values innovation, ownership, and growth.