Role Overview
The Customer Onboarding Manager is responsible for directly handling the onboarding of new customers, and helping them use Aimweb as a core growth tool for their business.
What You Will Do
Key responsibilities include shortening the time it takes for new customers to onboard, managing requirements and opening schedules for kickoffs, and performing data transfers, domain connections, and payment integrations.
Why It Might Be a Fit
The ideal candidate has at least 2 years of experience in B2B SaaS or IT environments, supporting introductions, onboarding, and sales support.
Requirements
- At least 2 years of experience in B2B SaaS or IT environments, supporting introductions, onboarding, and sales support
- Experience managing multiple customer introductions at once, managing schedules and tasks
- Ability to explain product features in the customer’s business language
- Ability to work with customers on technical settings such as domain, payment, and data transfers
- Ability to collaborate with internal departments and customer teams
- Ability to create guides or processes to solve recurring problems
To apply for this job please visit linkedin.com.
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