Role Overview
The Customer Experience Specialist plays a key role in delivering a seamless and engaging vehicle sales journey, representing the Subaru brand and supporting customers from enquiry through to post-delivery follow-up.
What You Will Do
Key responsibilities include providing a personalised customer experience, demonstrating product knowledge, managing the sales process, utilising digital tools, and collaborating with internal teams to deliver a consistent customer experience.
Why It Might Be a Fit
The ideal candidate is a customer-focused individual with previous automotive sales experience, strong customer service skills, and a genuine interest in the automotive industry.
Requirements
- Previous automotive sales experience
- Strong customer service and relationship-building skills
- Excellent communication, negotiation, and organisational abilities
- Confidence using CRM systems and Microsoft Office applications
- A current unrestricted Australian Driver’s Licence
- Full, unrestricted Australian working rights
Benefits
- Additional leave benefits
- Comprehensive health and life insurance benefits
- Employee discounts
- Ongoing learning opportunities
- Future career opportunities across the Inchcape network
To apply for this job please visit careers.inchcape.com.
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