Senior Product & Customer Marketing Manager

Hybrid Full TimeAtlanta, Georgia, United StatesIncident IQ

Role Overview

As the Senior PMM, you will be the operational builder, messaging strategies, and customer champion within the Product Marketing team. You will help design and revolutionize how we bring products to market—building a modern, frictionless release engine, managing customer change, and amplifying customer proof into our growth engine.

What You Will Do

You will author foundational value propositions, messaging hierarchies, and feature positioning guides, co-design the GTM release engine, and define the strategy for low-friction release channels. You will also build and supervise the Autonomous Digital PMM, review and polish AI-generated documentation, and continuously experiment with internal prompt workflows and AI agents.

Why It Might Be a Fit

You will partner deeply with high-performing, customer-centric CS teams, respect their customer relationships, and help them scale through better content and process. You will also have the opportunity to develop personally and professionally in a whole-person growth environment.

Requirements

  • 5–8+ years in B2B SaaS Product Marketing, GTM Operations, or Customer Marketing
  • Builder & Tinkerer Mindset
  • Core PMM Fundamentals
  • Advocacy & Content Mastery
  • CS Collaboration & Empathy
  • AI & Modern Tool Literacy

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401k match
  • Paid-time off (PTO)

To apply for this job please visit job-boards.greenhouse.io.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!