Marketing Operations Manager

Role Overview

The Marketing Operations Manager will drive process and efficiency across all marketing teams and complex, interconnected functions. They will be responsible for project management, technology assessment, and problem-solving. The role requires a team player with excellent communication skills and experience with marketing automation, email marketing, and digital marketing best practices.

What You Will Do

The Marketing Operations Manager will be responsible for full-circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects. They will also be responsible for customizing, testing, and integrating existing tech stack with AI, governing and administrating systems, processes, projects, and documentation, and partnering with the Learning and Development team to provide onboarding and training.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in marketing operations, project management, or a related field, and will be proficient with AI and how to leverage it for the best possible output. They will also have superior attention to detail, excellent administrative skills, and the ability to multitask in a fast-paced environment while maintaining tight deadlines.

Requirements

• 5+ years of experience in marketing operations, project management, or a related field
• Superior attention to detail with excellent administrative skills
• Software expertise in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude strongly preferred.
• Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows
• Good understanding of AEO, SEO, and effective use of AI
• Ability to multitask in a fast-paced environment while maintaining tight deadlines
• Positive, can-do, self-starter attitude
• Ability to work cross-functionally across multiple teams
• Exceptional organizational and project management skills
• Desire to remain informed about emerging marketing trends

Benefits

• Comprehensive health, dental, and vision plans for you and your dependents
• Paid time off, health days, and personal obligation days plus flexible work schedules
• Competitive retirement matching plans
• Equity packages
• Generous parental leave available to birthing, non-birthing, and adoptive parents
• Annual well-being allowance plus fitness discounts and group wellness activities
• Employee assistance program
• Mental health first aid program that provides an in-the-moment point of contact and reassurance
• One day of volunteer time off per year and a donation-matching program
• Monthly town halls and regular community-led team events
• Multiple resources and programming to support continuous learning