Customer Experience Representative – Early AM Operations

Role Overview

You’ll help cultivate an environment that promotes authentic employee and customer experiences, guided by Indigo’s culture and mission of adding joy. You’ll model the Indigo Beliefs by being authentic, seeking inspiration, and knowing your audience, and influence customers through the stories you tell, connecting them to the brand.

What You Will Do

Support daily operations, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a visually appealing store, add joy to customers’ lives, engage and connect with customers, and curate product collections.

Why It Might Be a Fit

You’ll be a great fit if you have experience in specialty retail or a retail environment, are adaptable, flexible, and willing to learn, and can demonstrate a commitment to creating an exceptional employee and customer experience.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Bilingualism (French/English) is required for all positions in Québec; other languages an asset