Customer Experience Representative

Role Overview

Indigo is seeking a Customer Experience Representative to help create joyful moments for customers in one of their stores across Canada. The role involves cultivating an environment that promotes authentic employee and customer experiences, aligning with store leadership on goals, and engaging with customers on the floor.

What You Will Do

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a visually appealing store environment, align with store leadership, and add joy to customers’ lives.

Why It Might Be a Fit

The ideal candidate will be able to adapt to a fast-paced retail environment, be mobile on the sales floor, and lift medium to large items. Bilingualism is required for all positions in Québec, and other languages are an asset.

Requirements

• 5AM Availability Required
• Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off
• Paid holidays
• Retirement plan
• Employee discounts