Product Operations Manager

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us.

Requirements

• Manage and motivate a team to ensure operational excellence and the profitable movement of goods throughout the product life cycle
• Ensure efficiency and effectiveness of product flow processes by assessing and analyzing sales performance and key process scorecard data and creating action plans to address gaps
• Partner on regular visual merchandising assessments; provide product flow insight and create and own the resulting action plan
• Act as an advocate for the customer by placing them at the forefront of all decision-making processes
• Proactively identify and anticipate customer expectations and needs
• Lead the store’s joint health and safety committee, ensure the health and safety of employees and customers is top priority, and ensure the store complies with all provincial health and safety policies and procedures
• Build strong teams by attracting and developing the best talent
• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset

Benefits

• Health benefits
• Dental benefits
• Vision benefits