Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, and the creative people who help make it all happen. As a Seasonal Customer Experience Representative, you will help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.

What You Will Do

Support the daily operations of the store, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. You will also create a warm and welcoming environment in our stores, add joy to our customers’ lives, and leverage our product to tell stories.

Why It Might Be a Fit

You will be a good fit for this role if you have experience in specialty retail or a retail environment, are adaptable, flexible, and willing to learn new things, and have a demonstrated commitment to creating an exceptional employee and customer experience.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Dental insurance
• Vision insurance
• Health and wellness programs
• Paid holidays
• Paid time off
• Retirement plan
• Employee discounts