Data Analyst – Customer Experience

Role Overview

We are seeking a Data Analyst to join our Customer Experience (CX) team. In this role, you will turn customer data into insight that improves every stage of the customer journey.

What You Will Do

Analyze customer experience data across channels, build and maintain dashboards, and present insights to technical and non-technical audiences.

Why It Might Be a Fit

This is a high-impact, cross-functional role for someone who is equally comfortable writing SQL, building dashboards, and telling a clear story to non-technical stakeholders.

Requirements

• 2-3+ years of experience in data analysis, business intelligence, or a similar analytical role
• Proficiency in SQL for querying and transforming data from relational databases
• Hands-on experience with a BI/visualization tool (e.g., Tableau, Power BI, or Looker)

Tagged as: Data Analysis