Inside Sales

Role Overview

We are looking for an Inside Sales who will provide comprehensive support to the sales team by efficiently handling customer requests, managing order processing, and liaising with internal departments and external vendors to ensure smooth sales operations.

What You Will Do

Manage customer requests, accurately enter and track customer orders, handle queries and resolve order-related issues, send copies of software and hardware invoices, and record technical problems and customer cases.

Why It Might Be a Fit

The ideal candidate will have proven experience in sales support or customer service roles, strong organizational skills, excellent communication skills, and proficiency in using CRM software and Microsoft Office applications.

Requirements

• Proven experience in sales support or customer service roles
• Strong organizational skills and ability to manage multiple tasks efficiently
• Excellent communication skills to effectively interact with customers, vendors, and internal teams
• Proficiency in using CRM software and Microsoft Office applications
• Detail-oriented with a customer-first approach
• Ability to work collaboratively within a team and across departments
• Good command of English (written and verbal)
• Basic technical knowledge
• ERP knowledge will be considered as an asset

Benefits

• Competitive salary package
• Private Health and Medical Cover
• Team Building and Corporate Social Responsibility Activities
• Constant opportunities for learning, with sponsored certificates aligned with business needs and technology trends