Customer Growth Executive

Hybrid Full TimeMilan, Lombardy, ItalyInfobip

Role Overview

The Customer Growth Executive will be part of a global team, contributing to the world’s largest and only full-stack cloud communication platform. The role involves building and maintaining trusted relationships with clients, serving as a focal point for client needs, and working closely with internal teams to ensure overall business growth.

What You Will Do

The Customer Growth Executive will be responsible for meeting and exceeding quarterly KPIs, analyzing and forecasting client traffic, and taking immediate reactions to ensure ongoing business growth. The role also involves promoting team spirit, mentoring and onboarding other team members, and staying up-to-date with industry trends and competition.

Why It Might Be a Fit

The ideal candidate will have a minimum of 4 years of proven experience in B2B sales, be fluent in English and Italian, and have a strong knowledge of industry and technology trends relevant to Infobip. The candidate should also have a strong commercial mindset, ability to navigate complex customer organizations, and be a confident communicator and relationship builder.

Requirements

  • Minimum 4 years proven experience in B2B sales
  • Fluent in English and Italian
  • Strong knowledge of industry and technology trends relevant to Infobip
  • Strong commercial mindset with clear ownership of revenue, margin, and retention metrics
  • Ability to navigate complex customer organizations and coordinate multiple internal stakeholders
  • Strategic, data-driven, and comfortable forecasting and performance analysis
  • Confident communicator and relationship builder at multiple seniority levels

Benefits

  • Financial rewards & recognition
  • Flexible work arrangements
  • ESOP (Employee Stock Ownership Plan)
  • Work-life balance and Well-being
  • Career mobility
  • Professional development
  • International mobility

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To apply for this job please visit infobip.wd3.myworkdayjobs.com.

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