Customer Growth Executive

Role Overview

The Customer Growth Executive will work with clients to achieve overall customer health and growth, serving as a focal point for client needs and coordinating with different teams to best serve the customer. The role involves understanding client structure and processes, meeting and exceeding quarterly KPIs, and working closely with Customer Success and other teams.

What You Will Do

The Customer Growth Executive will build and maintain trusted relationships with clients, serve as a focal point for client needs, and coordinate with different teams to best serve the customer. The role involves understanding client structure and processes, meeting and exceeding quarterly KPIs, and working closely with Customer Success and other teams.

Why It Might Be a Fit

The ideal candidate will have excellent knowledge of Infobip products, platform, and relevant markets, as well as a strong understanding of client business and ways they can use Infobip. The candidate will be up to date with industry trends and competition, and will have a strong team spirit and critical thinking skills.

Requirements

• Build and maintain trusted relationships with assigned clients
• Serve as a focal point for client needs
• Coordinate with different teams to best serve the customer
• Meet and exceed quarterly KPIs
• Have excellent knowledge of Infobip products, platform, and relevant markets
• Have excellent knowledge of client business and ways they can use Infobip

Benefits

• Financial rewards & recognition
• Flexible work arrangements
• ESOP (Employee Stock Ownership Plan)
• Work-life balance and Well-being
• Career mobility
• Professional development
• International mobility