Mid-Market Customer Growth Executive

Role Overview

As a Mid-Market Customer Growth Executive, you will focus on driving client satisfaction, retention, and business growth by managing and developing relationships with mid-market customers.

What You Will Do

Build and maintain strong client relationships, act as the focal point for clients, meet and exceed KPIs related to gross profit, cross-sell opportunities, and account expansion.

Why It Might Be a Fit

At least 3 years of experience in B2B mid-market or SME roles, exposure to CPaaS, SaaS, or similar technology-driven platforms, and outstanding professional communication skills in English.

Requirements

• At least 3 years of experience in B2B mid-market or SME roles
• Exposure to CPaaS, SaaS, or similar technology-driven platforms
• Educational background in computer science, engineering, or another IT-related field
• Outstanding professional communication skills in English

Benefits

• Fair compensation aligned with experience, industry, and market standards
• Performance-driven bonuses
• Regular reviews to support growth and recognize contributions
• ESOP (Employee Stock Ownership Plan)
• Time off when needed
• Special leave days for life’s big moments
• Flexible working hours
• Career mobility
• Professional development
• International mobility