Sales Operations Coordinator

Role Overview

The Sales Operations Coordinator is a proactive and meaningful role in executing operational strategies related to media and event sales processes. The role contributes to the knowledge and use of the CRM platform, serves as a solid understudy to the Sales Operations Manager role, and leads the renewal process for mid-size trade shows.

What You Will Do

Coordinates with Account Managers, exercises administration privileges in Salesforce, assigns incoming leads, assures accurate systems reporting, works with other departments, manages ad hoc projects, and performs other duties commensurate with the grade and level of responsibility.

Why It Might Be a Fit

The ideal candidate has strong attention to detail, a proactive behavior and attitude, a happy disposition, excellent verbal and written communication skills, and experience working with sales professionals, customer service experience, and familiarity with CRM systems, preferably Salesforce.

Requirements

• Strong attention to detail and proactive behavior and attitude
• Happy disposition, with ability to communicate honestly and with respect
• Speaks and writes clearly and fluently in English to both individuals and groups
• Computer literate and experienced in the use of Microsoft Office Suite, including Word, PowerPoint, and Excel
• Familiarity with CRM systems, preferably Salesforce
• Excellent verbal and written communications skills
• Be self-directed; identify and manage multiple priorities
• Able to travel for multi-day, overnight stays several times per year
• Understanding of B2B media and/or tradeshow sales
• Experience working with sales professionals
• Customer service experience

Benefits

• Great community: a welcoming culture with in-person and online social events
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world