Role Overview
As Tech Lead for Agentic Product Operations & Reliability, you will build and lead the engineering capability responsible for running ING’s next generation of agentic products at scale.
What You Will Do
You will establish the Run organization for Agentic Products, ensuring AI-powered products are reliable, observable, compliant, secure, and continuously improving in production.
Why It Might Be a Fit
You will work closely with Product Engineering teams, Platform Engineering, Risk, Security, Architecture, Operations, and business stakeholders to establish the operational foundations required for scalable and reusable agentic product delivery.
Requirements
- Proven experience as a Tech Lead, Engineering Lead, Site Reliability Lead, Platform Lead, or similar leadership role.
- Strong experience operating large-scale digital, cloud-native, automation, AI, or data-driven products in production environments.
- Experience building and leading operational or reliability engineering teams.
- Deep understanding of observability, monitoring, incident management, problem management, and operational governance.
- Experience with AI, machine learning, agentic systems, intelligent automation, or complex digital workflow platforms.
- Strong understanding of cloud platforms, APIs, distributed systems, and modern engineering practices.
- Experience working in regulated environments with security, risk, and compliance controls.
- Exceptional stakeholder management and communication skills.
- Ability to translate strategic objectives into pragmatic operational capabilities.
Benefits
- 25-28 vacation days depending on contract
- Pension scheme
- 13th month salary
- 8% Holiday payment
- Hybrid working
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
To apply for this job please visit ing.wd3.myworkdayjobs.com.
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