Marketing Manager

Role Overview

The Marketing Manager will be responsible for bringing new products to market, improving customer retention, and cross-selling. They will work closely with the Head of Marketing, Product Manager, and existing marketing team to deliver launch marketing plans and improve customer journeys.

What You Will Do

The Marketing Manager will own product launches, build and deliver launch marketing plans, track performance, and use the results to improve messaging and offers. They will also improve customer journeys from first purchase through onboarding, replenishment, subscription renewal, and win-back.

Why It Might Be a Fit

The ideal candidate will have experience delivering product launches in a DTC e-commerce business, practical experience in subscription marketing, customer retention, and cross-sell, and hands-on CRM and email capability. They will be able to write clearly, interpret results, and turn customer insight into useful action.

Requirements

• Experience delivering product launches in a DTC e-commerce business
• Practical experience in subscription marketing, customer retention, and cross-sell
• Hands-on CRM and email capability, including segmentation, automation, testing, and reporting
• Commercial confidence with conversion, repeat purchase, churn, and margin
• Ability to write clearly, interpret results, and turn customer insight into useful action

Benefits

• Salary £40-50k dependent on experience