Senior Revenue Operations Manager

Remote Full TimeUnited States (Remote)Instacart

Role Overview

We’re hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one: you’ll identify what the business needs before it’s escalated to you, bring a recommendation, and drive it to completion.

What You Will Do

Standardized reporting and forecasting models live across CPG and Retail, giving commercial leadership one clear view of pipeline, renewals, and customer health. Dashboards built and adopted across Sales and Customer Success that leadership actually uses to make decisions, tracking pipeline, renewal rate, expansion, and churn risk.

Why It Might Be a Fit

Must-have pantry staples include a Bachelor’s degree in Business, Analytics, Statistics, or related field, 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company, and proven ability to analyze and interpret complex data sets to deliver actionable insight.

Requirements

  • Bachelor’s degree in Business, Analytics, Statistics, or related field
  • 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company
  • Proven ability to analyze and interpret complex data sets to deliver actionable insight
  • Fluent in using AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup
  • Experience with SQL and Tableau
  • Exceptional verbal and written communication skills, with the ability to present findings to leadership
  • Demonstrated ability to identify challenges, prioritize solutions, and execute improvements independently
  • Adept at working cross-functionally with a focus on aligning multiple stakeholders toward shared goals
  • A self-starter able to operate independently in a fast-paced environment

Benefits

  • Market-competitive compensation
  • Benefits in each location where our employees work
  • New hire equity grant
  • Annual refresh grants
  • Paid holidays

To apply for this job please visit instacart.careers.


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