Customer Success Manager – Dutch & English Speaker

Role Overview

Customer Success Managers are strategic partners within Instructure’s Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals.

What You Will Do

Building and nurturing trusted relationships with senior educational stakeholders, driving product adoption, and collaborating with sales to support pipeline generation and customer growth.

Why It Might Be a Fit

Fluency in both English and Dutch languages, minimum of 4 years of experience in Customer Success or SaaS account management, and a background or strong affinity within the education sector.

Requirements

• Fluency in both English and Dutch languages
• Minimum of 4 years of experience in Customer Success or SaaS account management
• A background or strong affinity within the education sector
• Strong technical aptitude and familiarity with CRM and project management tools
• Excellent verbal and written communication skills
• A results-driven mindset with a strong capacity to prioritize tasks in a fast-paced environment
• A Bachelor’s degree

Benefits

• Competitive compensation
• Ownership program
• Flexible work culture
• Generous time off
• Comprehensive wellness programs
• Learning and development resources
• Motivosity employee recognition program
• Inclusive culture