Marketing Operations Program Manager

Role Overview

The Marketing Operations Program Manager position exists to own the systems, processes, data, and measurements across the HST and LearnCo business units ensuring efficiencies, brand compliance and impact.

What You Will Do

Own the day-to-day operation of the Content Review Process in Asana, guiding submitted projects through intake, routing, review, and final approval while maintaining service-level expectations, status visibility, and stakeholder communication; Serve as the marketing owner and administrator of Dotdigital, managing platform configuration, data structure, segmentation, and user access to meet marketing’s evolving needs.

Why It Might Be a Fit

The role enables faster time to market, higher quality engagement, and a clear line of sight to organizational outcomes. The Marketing Operations Program Manager will promote and support the Inteleos culture of inclusivity.

Requirements

• Bachelor’s degree in marketing, business, communications, information systems, or a related field;
• 5–7 years of experience in marketing operations, marketing automation, or a related marketing/martech role;
• Experience in healthcare, certification, association, or another regulated environment is a plus.
• Hands-on experience administering a marketing automation and/or CRM platform (Dotdigital, HubSpot, Marketo, Salesforce Marketing Cloud, Pardot, or similar);
• Proven experience owning and optimizing marketing workflows and processes, ideally using a work management tool such as Asana, Monday, or similar;
• Strong verbal, written, and interpersonal skills; able to convey complex information clearly across organizational levels and with global audiences;
• Strong analytical skills with demonstrated ability to build reports and dashboards, interpret campaign performance data, and deliver reporting against KPIs and OKRs on a consistent cadence;
• Working knowledge of email deliverability, data hygiene, segmentation, and marketing data governance and compliance best practices;
• Proven ability to manage cross-functional initiatives, coordinate multiple workstreams, and keep stakeholders aligned;
• Familiarity with AI-enabled marketing tools (e.g., Jasper) and a demonstrated interest in applying automation and AI to streamline workflows;
• Committed to building inclusive, high-performing team cultures;
• Solid understanding of brand standards, messaging, and customer personas, with the judgment to ensure content is on-brand;
• Excellent organizational and project management skills, with the ability to manage multiple concurrent projects and meet deadlines in a fast-paced environment;
• Strong communication and cross-functional collaboration skills, with the ability to serve as a connector between marketing, brand, insights, IT/BI, and business unit stakeholders.

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid time off
• Flexible work arrangements
• Professional development opportunities