Role Overview
The Lead, CRM and Sales Enablement will serve as a strategic architect and trusted advisor within the Client Strategy team, driving the enterprise CRM strategy, governance, and operating model to enable commercial excellence across the organization.
What You Will Do
The role will involve developing and executing a long-term roadmap, overseeing platform governance, and ensuring seamless integration with sales enablement tools.
Why It Might Be a Fit
The ideal candidate will have 12+ years of progressive experience in Salesforce CRM strategy, administration, and commercial enablement, with deep expertise in Salesforce Sales Cloud / Agentforce for Sales.
Requirements
- 12+ years of progressive experience in Salesforce CRM strategy, administration, and commercial enablement
- Minimum 2 years in a leadership role with accountability for CRM platform strategy, governance, and roadmap delivery within a complex, enterprise environment
- Salesforce certifications preferred (e.g., Platform Administrator, Platform Developer I/II, Platform Foundations, CRM Analytics/Einstein, or equivalent)
- Proven track record leading CRM implementations and driving adoption that delivers measurable business impact
- Advanced in CRM analytics, reporting, and insights, with the ability to turn data into clear, strategic recommendations
Benefits
- Generous vacation and wellness days
- Comprehensive employer-paid benefits coverage
- Market-leading employer-funded RRSP program
- Flexible hybrid work model
- Access to a free and confidential 24/7 employee & family assistance program
- Pregnancy and parental leave top-up
- Charitable donation matching with United Way
To apply for this job please visit interac.wd3.myworkdayjobs.com.
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