Role Overview
The Data & Analytics Manager, Data Visualization & Business Intelligence will evaluate evolving organizational data needs and designs, build, maintain, and continuously improve dashboards and other business intelligence (BI) products to give program teams trusted and decision-ready views of program data.
What You Will Do
Responsibilities include designing and maintaining Tableau dashboards, validating dashboard figures, monitoring dashboard refresh and performance, working with program and M&E colleagues to translate indicators into clear metrics, and gathering and prioritizing dashboard requirements from users.
Why It Might Be a Fit
The ideal candidate will have experience designing and delivering BI dashboards, experience working with Salesforce data and/or a cloud data warehouse, and experience training or supporting non-technical users on BI tools or data products.
Requirements
- Bachelor’s degree in data science, statistics, information systems, public policy, international development, or a related field, or equivalent practical experience
- Minimum 7 years of experience designing and delivering BI dashboards in a production environment
- Experience building dashboards for non-technical audiences at multiple levels of an organization
- Experience working with Salesforce data and/or a cloud data warehouse
- Experience managing or directing consultants, contractors, or vendors on defined projects
- Experience in a nonprofit, international development, monitoring and evaluation, or program-data setting is preferred
- Experience training or supporting non-technical users on BI tools or data products is preferred
- Tableau certification (for example, Certified Data Analyst) is preferred
- Excellent written and spoken English
- Advanced Tableau skills: dashboard design, calculated fields, level-of-detail expressions, parameters, performance tuning, and publishing and permissions (including row-level security) on Tableau Server or Cloud
- Strong SQL, and the ability to query and shape data from Salesforce (JDS) for dashboard use
- Working understanding of how Snowflake works (data warehouse concepts, schemas, querying, and connecting Tableau to it) and the ability to build on it with Data Engineering & Systems
- Working knowledge of dimensional data modeling, sufficient to specify requirements for data engineers and validate their outputs
- Data visualization design expertise: producing multiple views of the same data for different roles, from project officer to executive, that are accessible (including color-vision-safe) and mobile-friendly
- Ability to translate program and M&E indicators into metrics and to analyze trends and change over time
- Basic forecasting skills (in Tableau, Python, or R) are preferred
- Practical knowledge of data protection, de-identification, and access-control practices for sensitive data
- Responsible use of AI-assisted tools (for example, for query drafting, quality checks, and documentation) within IJM’s AI governance guidelines
Benefits
- Comprehensive Medical/Dental/Vision benefits
- Monthly commuter and parking benefits in the DC metro area
- Retirement benefit options
- Paid leave starting at 23 days
- 12 holidays (plus early release the day prior)
- Daily, quarterly, and annual community spiritual formation
- Robust staff care resources
To apply for this job please visit ijm.wd5.myworkdayjobs.com.
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