Role Overview
This role is responsible for ensuring customer satisfaction and retention. The Customer Success Manager will work closely with the sales team to identify new business opportunities and will be responsible for managing a portfolio of existing customers.
What You Will Do
The Customer Success Manager will be responsible for developing and executing customer success plans, identifying and resolving customer issues, and providing ongoing support to customers.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of customer needs and will be able to develop and implement effective customer success strategies.
Requirements
- 5+ years of experience in customer success or a related field
- Proven track record of success in customer retention and growth
- Excellent communication and interpersonal skills
To apply for this job please visit workforcenow.adp.com.
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