Role Overview
As a Senior Key Account Manager, you will be responsible for developing successful e-commerce brands, analyzing numbers, and developing strategies with your team to increase sales and customer lifetime value.
What You Will Do
Your tasks will include developing individual email, SMS, and WhatsApp strategies, analyzing KPIs, identifying growth potential, and presenting concrete action recommendations in regular strategy and performance calls.
Why It Might Be a Fit
We are looking for people who take responsibility, think entrepreneurially, and want to shape the next growth phase with us. You will have a specialized implementation team at your side, so you can focus on strategy, customer development, and performance.
Requirements
- At least 2-3 years of experience in email marketing, CRM, e-commerce, or account management
- Understanding of retention marketing, customer journeys, segmentation, and marketing automation
- Familiarity with Klaviyo or comparable CRM platforms
- Analytical thinking and ability to interpret e-commerce KPIs
- Communication strength and ability to explain complex issues understandably
- Ownership and ability to work independently, think entrepreneurially, and take responsibility for your decisions and results
Benefits
- Modern office in the middle of Paderborn
- Well-known e-commerce brands to take strategic responsibility for
- Own customer portfolio with real decision-making freedom
- Specialized implementation team to support copywriting, design, and technical implementation
- Personal development and opportunity to work with experts from e-commerce, CRM, and retention marketing
- Flat hierarchies with direct communication and short decision-making paths
- Fitness studio subsidy
- Monthly allowance of 50 € after probationary period
- Attractive remuneration with opportunity for company shares (ESOP) after two years of company membership
- Company car depending on position and individual agreement
To apply for this job please visit join.com.
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