Digital Sales Operations Program Manager – Microsoft Worldwide

Role Overview

The ideal candidate is an organized, proactive, and data-comfortable Program Manager who can operate across global stakeholders, turn ambiguous priorities into structured execution plans, and maintain momentum through disciplined governance, clear communication, and high-quality reporting. The candidate should be comfortable working with Microsoft-facing teams and tools while maintaining the supplier-led management model required for a managed service environment.

What You Will Do

The Program Manager will integrate with our service supporting Microsoft’s Worldwide Vendor Digital Sales group, taking ownership of a variety of operational and program coordination functions, and helping us build the most efficient and scalable operation in alignment with Microsoft’s growth strategy for the coming Fiscal Year.

Why It Might Be a Fit

This is a terrific opportunity to join a team with a combined group of Inviso veterans as well as new team members, growing your skills and capabilities alongside this exciting area of the business!

Requirements

• 4+ years of experience in program management, sales operations, business operations, or a similar execution-focused role.
• English proficiency at either a native or C2 level.
• Experience coordinating customer outreach campaigns, business-priority programs across multiple stakeholders and time zones.
• Demonstrated ability to manage execution plans, milestones, timelines, risks, dependencies, and follow-up actions with strong attention to detail.
• Ability to prepare concise operational updates, performance reporting, and executive-ready materials exposure is preferred.
• Comfort working with Microsoft data sources and business systems such as CRM tools, pipeline or opportunity-management systems, reporting platforms, SharePoint, OneDrive, and centralized mailbox or distribution-based intake processes.
• Ability to identify process gaps, standardize documentation, improve communication frameworks, and recommend operational efficiencies that increase scalability and repeatability.
• Self-direction, sound prioritization, quality mindset, sense of urgency, and commitment to meeting deadlines in a managed service environment.
• Ability to support structured knowledge transfer during onboarding, offboarding, transition, or resource coverage scenarios, including documentation of current status, next steps, contacts, workflows, and lessons learned.
• Experience using AI tools to make manual work more efficient.

Benefits

• Health coverage for employees, spouses, and dependants
• Term life insurance
• Provident fund contributions
• Casual leave
• Earned/paid leave
• Annual training allowance