Role Overview
The Senior Salesforce Administrator (Support) will act as a key point of support for users and systems, ensuring smooth operations, quick issue resolution, and high-quality delivery across environments. This role is based in Warsaw, with responsibility for initiatives across all IPF Digital operations and markets.
What You Will Do
The Senior Salesforce Administrator (Support) will ensure smooth day-to-day operation of Salesforce by managing incidents and service requests within agreed SLAs, maintaining high system availability and a consistent user experience across markets. They will also provide hands-on support to users, diagnosing and resolving issues efficiently while escalating complex cases when needed.
Why It Might Be a Fit
The ideal candidate will have a solid understanding of the Salesforce ecosystem, hands-on experience in Salesforce support, and strong communication and language skills. They will also have a proven ability to manage competing priorities, solve complex problems, and work effectively in a multi-vendor, international environment.
Requirements
- Solid understanding of the Salesforce ecosystem
- Hands-on experience in Salesforce support
- Strong understanding of integrations and APIs
- Familiarity with Service Management Practices
- Proven ability to manage competing priorities, solve complex problems, and work effectively in a multi-vendor, international environment
Benefits
- Real opportunities for growth
- A fully free mental health platform
- Relaxed team integrations
- Move your body, clear your mind
- A truly international environment
To apply for this job please visit ipfdigital.teamtailor.com.
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