Role Overview
Join the IPG Team! As a CRM Manager, you will own the strategy, governance, and optimization of the CRM platform to ensure it drives business growth and operational efficiency.
What You Will Do
You will serve as the CRM subject-matter expert, responsible for system integrity, reporting, and adoption across the organization. You will create and maintain reporting and dashboards that provide actionable insights for leadership and sales teams.
Why It Might Be a Fit
This role is ideal for someone with 3+ years of CRM strategy, governance, and optimization experience, including cross-functional adoption initiatives. You will have the opportunity to lead continuous improvement initiatives and actively research and evaluate CRM platform enhancements.
Requirements
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
- 3+ years of CRM strategy, governance, and optimization experience
- Proficiency in CRM platforms (Microsoft Dynamics preferred), and reporting tools (Power BI preferred)
- Excellent communication and facilitation skills to influence and drive change across teams
- Exceptional organizational and time management skills with a focus on accountability and continuous improvement
Benefits
- Competitive pay
- Extensive benefits that support you and your family
- Exciting career development opportunities
- Ongoing training and support
To apply for this job please visit jobs.dayforcehcm.com.
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