Director, Marketing Operations

Role Overview

The Director, Marketing Operations will lead the Marketing Operations team, guiding Senior PMs and PMs on program and project management practice, and own departmental objectives, ensuring the team’s work ladders up to Marketing’s broader priorities.

What You Will Do

The Director will lead the continued implementation and refinement of a recently introduced cross-functional operating model, establish practices for capturing learnings across teams, and help the organization distinguish between work that maintains the business and work that grows it.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in marketing operations, program/project management, or a related operations function, including at least 3+ years in a direct people-leadership role, and a track record of moving beyond task/project execution into identifying and solving systemic operational challenges.

Requirements

• 10+ years of experience in marketing operations, program/project management, or a related operations function
• at least 3+ years in a direct people-leadership role
• proven experience in team leadership, with a track record of developing PMs and Senior PMs into stronger operators
• strong judgment on triage and prioritization, with the ability to make fast, defensible calls on ambiguous requests
• strong cross-functional relationship skills
• equal comfort guiding program managers on day-to-day mechanics and engaging leadership on priorities and tradeoffs
• experience with marketing technology, intake/workflow tools (e.g., Asana or similar), and cross-functional reporting systems
• excellent written and verbal communication skills, with experience presenting to senior leadership

Benefits

• Competitive base salary & bonus program
• Medical, dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

Tagged as: Project Management