Marketing Operations Manager

Role Overview

As the MarTech & Automation Owner, you will own the overarching architecture, functional health, and utilization of our MarTech stack while serving as the primary technical architect of our core Marketing Automation Platform (Marketo).

What You Will Do

Design, build, and optimize self-serve campaign operation frameworks that empower functional super-users across marketing to deploy campaigns autonomously, flawlessly, and without operational friction.

Why It Might Be a Fit

You will have the opportunity to work with a leading AI contracting platform that transforms agreements into assets, and be part of a team that is consistently recognized as a leader in the industry.

Requirements

• 3+ years in Marketing Operations, Systems Architecture, or MarTech Management in a growth-stage B2B SaaS environment
• Advanced Marketo administration experience
• Deep technical knowledge of Marketo program architecture, tokenized templates, global forms, deliverability, and Marketo-Salesforce CRM sync management
• Hands-on experience integrating, auditing, and governing multi-tool stacks
• Proven track record of replacing manual campaign ticket queues with scalable, self-serve operational models and automated QA checks
• Strong technical documentation skills with a passion for teaching, enabling, and certifying non-technical stakeholders
• Leadership: Self-directed problem solver capable of auditing technical systems, driving vendor conversations, and leading operational change management across marketing teams

Benefits

• 100% health coverage for employees (medical, dental, and vision)
• 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven
• Paid time off
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun