Partner Success Manager

Role Overview

ITMC is seeking a Partner Success Manager to build and grow our channel partner ecosystem. This role owns the relationships with resellers, value-added resellers (VARs), and technology partners, enabling them to sell, deploy, and support ITMC and 101VOICE solutions effectively.

What You Will Do

The ideal candidate will serve as the primary point of contact for a portfolio of channel partners, conduct regular business reviews, monitor partner engagement, and proactively address risks before they affect co-sell revenue or renewals.

Why It Might Be a Fit

The ideal candidate understands how revenue moves through a channel, knows what partners need to succeed, and can work cross-functionally to deliver it. This is a strategic and operational role: part relationship manager, part enablement lead, part revenue driver.

Requirements

• 3–5 years of experience in channel sales, partner management, or partner success within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment
• Demonstrated track record of managing a portfolio of reseller or technology partners and driving partner-sourced revenue
• Experience supporting or selling into public sector, government, or education (SLED) markets preferred
• Familiarity with networking, cloud, cybersecurity, unified communications as a service (UCaaS), or managed services solutions
• Strong relationship-building, facilitation, and executive-level communication skills
• Experience managing partner pipelines in a CRM platform such as HubSpot or Salesforce
• Organized, self-directed, and comfortable managing multiple partner relationships and priorities simultaneously

Benefits

• Competitive compensation
• Performance-based incentives
• Opportunities for professional growth and career advancement