Director of Revenue Operations

Role Overview

Join the ACI Learning Adventure! As Director of Revenue Operations, you’ll lead Revenue Operations across the full revenue lifecycle, from pipeline to renewal. You’ll own how we plan, forecast, sell, retain, and pay for revenue, and you’ll be the person leadership trusts to tell them what the numbers mean.

What You Will Do

You’ll lead Revenue Operations across the full revenue lifecycle, from pipeline to renewal. That covers planning, forecasting, process standards, GTM tech adoption, territory and compensation design, and the analysis that helps leadership make confident decisions.

Why It Might Be a Fit

We’re looking for someone with 10+ years in Revenue Operations, Sales Operations, or a similar function, as the senior RevOps owner in a high-growth SaaS or recurring revenue business.

Requirements

• 10+ years in Revenue Operations, Sales Operations, or a similar function
• Experience building a RevOps function from scratch
• Experience supporting a business in the $25M to $100M ARR range with combined Sales and CS teams of 20 or more
• Deep familiarity with SaaS unit economics (ARR, NRR, churn, CAC, LTV) and experience building revenue reporting around them
• Deep, working knowledge of Salesforce and HubSpot, and a clear sense of how to use them to improve the lead journey, sales stages, and handoff to Customer Success
• Experience designing and modeling variable comp plans for Sales and CS teams
• The ability to turn complex data into a clear story for an executive audience
• Experience with both high-velocity SMB sales motions and enterprise and channel motions, and an understanding of how their operational needs differ
• A track record of influencing across functions without direct authority

Benefits

• Comprehensive medical, dental, and vision coverage
• Four weeks of paid parental or medical leave
• Flexible PTO policy, sick time, and eight paid holidays
• 401(k) retirement plan
• One free course each year after 90 days
• Tuition assistance