Sales Operations Coordinator

Role Overview

The Sales Operations Coordinator plays a key part in delivering exceptional customer experiences by supporting seamless sales operations, improving process execution, and contributing to strong business performance. This role oversees the end-to-end order process, partners with internal departments and external suppliers to resolve operational issues, and helps ensure customer commitments are met.

What You Will Do

The Sales Operations Coordinator will support sales representatives throughout the order lifecycle, monitor open orders, and proactively resolve delays or exceptions. They will also coordinate activities required to ensure timely shipment and customer satisfaction, serve as the primary operational point of contact for assigned sellers, and expedite service orders when required.

Why It Might Be a Fit

The ideal candidate is passionate about operational excellence and customer satisfaction, enjoys solving problems, and thrives in a fast-paced environment. They should have 4-year college degree, 2+ years of relevant experience in Project Management, Sales, Marketing, Purchasing, or Inventory Management, and experience working with ERP systems and proficiency in Microsoft Excel.

Requirements

• 4-year college degree
• 2+ years of relevant Project Management, Sales, Marketing, Purchasing, or Inventory Management experience
• Experience working with ERP systems and proficiency in Microsoft Excel
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment

Benefits

• Equal opportunity employer
• Accessibility accommodation for qualified individuals with disabilities